GO Puerto Rico Shuttle

Frequently Asked Questions

• Where do I find my transportation at the airport?
• How do we pay for the services?
• Do your drivers speak English?
• Share Ride vs. Private Ride
• Are your vehicles air-conditioned & smoke free?
• If my plane is delayed how will you know this?
• Do you have Shuttle vans stationed at the airport?
• How many people does a share ride van hold?
• What currency is used in Puerto Rico?
• Do you offer additional services?
• Do you have handicapped vehicles available?

• Where do I find my transportation at the airport?
  Our Meet and Greet staff will meet you at the baggage claim area holding a sign with your name or one that reads "GO Puerto Rico Shuttle".
  
  
• How do we pay for the services?
  You may pay with your credit card using our web reservation system.
  
  
• Do your drivers speak English?
  Yes. All our drivers are fluent in English and Spanish.
  
  
• Share Ride vs. Private Ride
  Share Ride as the word entails is sharing a ride with other passengers that are going to a similar destination as you are. Private Transportation is when you arrive at the airport & pick up your bags you’ll be escorted to your vehicle where you’ll immediately head to your destination.
  
  
• Are your vehicles air-conditioned & smoke free?
  Yes. All our vehicles are air condition & smoke free.
  
  
• If my plane is delayed how will you know this?
  We will monitor your flight. Do not worry.
  
  
• Do you have Shuttle vans stationed at the airport?
  No we don’t, Reservation should be made at least 24 hour prior to your arrival or departure. The port Authority contrary to other Airports does not permit share rides to be stationed at the Airport.
  
  
• How many people does a share ride van hold?
  It is designed for 10 passengers, but we don’t fit more then 8 passengers.
  
  
• What currency is used in Puerto Rico?
  The U.S. Dollar, Puerto Rico is a U.S commonwealth.
  
  
• Do you offer additional services?
  Yes. We provide sightseeing tours and special activities upon request.
  
  
• Do you have handicapped vehicles available?
  We offer 6-21 passenger wheelchair accessible vehicles, however if you have a scooter we can help and lift it in the storage are of the van.